Welcome to Silk Road Hotel! Your privacy is important to us, and we want you to feel comfortable and secure when using our website and services. This Privacy Policy is designed to help you understand what information we collect, why we collect it, and how we use it. So, let's dive into the details:
- INFORMATION WE COLLECT
1.1 Personal Information: When you make a reservation or interact with our website, we may collect personal information such as your name, contact details, payment information, and any other details you provide.
1.2 Automated Information: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior. This information helps us improve the user experience and optimize our services.
- HOW WE USE YOUR INFORMATION
2.1 Reservation and Services: We use your personal information to process and manage your reservations, provide the services you request, and communicate with you about your stay.
2.2 Improving Our Services: Analyzing user behavior and feedback helps us enhance our website, services, and overall guest experience.
- COOKIES AND TRACKING TECHNOLOGIES
3.1 Cookies: We use cookies and similar technologies to collect information about your browsing activities. Cookies are essential for the proper functioning of our website and help us tailor your experience.
3.2 Third-Party Services: We may use third-party services (e.g., Google Analytics) that use cookies to collect information about your use of our website. These third parties may process your information in accordance with their privacy policies.
- SHARING YOUR INFORMATION
4.1 Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing partners.
4.2 Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal claims, or protect the rights, property, or safety of Silk Road hotel, our guests, or others.
- YOUR CHOICES
5.1 Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
- SECURITY
6.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
- CHANGES TO THIS PRIVACY POLICY
7.1 Updates: We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes, and the updated policy will be effective immediately upon posting.
- CONTACT US
8.1 Questions: If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at
Thank you for taking the time to understand our Privacy Policy. By continuing to use our website and services, you agree to the terms outlined in this policy. Your privacy matters to us, and we are committed to protecting and respecting it.